FAQ

Explore our frequently asked questions for quick assistance!

What cryptocurrencies can I exchange on your platform?

Mintorage allows seamless exchanges between popular coins like Bitcoin, Ethereum, and Litecoin alongside numerous altcoins. We continuously integrate new digital assets and tokens to provide traders access to the latest blockchain innovations.

What are the fees for exchanging crypto?

Mintorage charges a small transaction fee when trading and exchanging cryptocurrencies on our platform. Exact fee amounts based on trade size and currency are disclosed upfront for full transparency before you finalize each transaction.

How do I secure my account?

We highly recommend enabling two-factor authentication and always using strong, unique passwords for extra protection. Never share your login credentials. Taking these key security precautions helps safeguard your account and digital assets within our platform, which is built to prioritize the security of your cryptocurrency trades.

Can I access my exchange account from different devices?

Yes, you can log in to your Mintorage account on various devices. However, we monitor unfamiliar device logins and may require extra security verification to safeguard your account when accessed from new locations.

What should I do if I have a problem with a transaction?

If any problems occur during a trade, immediately contact our responsive support team with transaction specifics so they can swiftly investigate and resolve your issue around the clock.

What are the fees and charges for cryptocurrency exchange?

Fees and charges may vary depending on the type of transaction. You can find detailed information about fees in your personal account.